Terms and Conditions

Welcome to CloudNine Pillows! By accessing our website and using our services, you agree to comply with and be bound by the following terms and conditions. Please read them carefully.

1. Acceptance of Terms

By using this website, you confirm that you accept these terms and conditions and that you agree to comply with them. If you do not agree, please do not use our site.

2. Changes to Terms

We reserve the right to modify these terms at any time. Any changes will be effective immediately upon posting on this page. Your continued use of the website after any changes signifies your acceptance of the new terms.

3. Product Information

We strive to provide accurate product descriptions and pricing on our website. However, we do not warrant that product information is complete, reliable, or error-free. If you receive a product that is not as described, your sole remedy is to return it in accordance with our return policy.

4. Orders and Payments

All orders placed through our website are subject to acceptance by us. We may refuse or cancel any order for reasons including, but not limited to, product availability, errors in pricing, or suspicion of fraudulent activity. Payment must be made in full before the product is shipped.

5. Shipping and Delivery

We aim to process and ship orders within the timeframe indicated on our website. However, we are not responsible for delays caused by external factors. Once the package is handed over to the carrier, we cannot guarantee delivery dates.

6. Returns and Refunds

If you are not satisfied with your purchase, you may return it in accordance with our return policy. Please review our policy for specific instructions on how to initiate a return and request a refund.

7. Intellectual Property

All content on this website, including text, graphics, logos, and images, is the property of CloudNine Pillows and is protected by copyright and trademark laws. You may not use, reproduce, or distribute any content without our prior written permission.

8. Limitation of Liability

To the fullest extent permitted by law, CloudNine Pillows shall not be liable for any indirect, incidental, or consequential damages arising from the use or inability to use our products or services.